Account Settings & Billing
Quick Answer: To access your account settings, click your initials in the top right corner of any Moselle page. From there you can manage your company profile, team members, Mo Credits, and billing — all in under 5 minutes.
How Do I Access Settings in Moselle?
To open your account settings, click your initials in the top right corner of any page in Moselle.
Settings are organized across six tabs:
Company — Company profile and platform-wide defaults
Billing — Mo Credits usage and subscription management
Users — Personal profile and team member access
Channels — Sales channel configuration
Integrations — Connected platforms and data sources
Warehouses — Warehouse locations
Beta — Early-access features
Company Tab
The Company tab is where you manage your organization's profile and core platform settings.
What is the Company Profile Section?
Use the Company Profile section to update your organization's basic contact and location details:
Name
Your company name as it appears in Moselle
Primary contact email for your account
Phone
Company phone number
Address / Suite # / Postal Code
Your business address
State / Country
Your company's location
What Are Company Settings?
Company Settings control platform-wide defaults that affect reporting, forecasting, and inventory targets across your entire account:
Company Logo — Upload your brand logo
Master Timezone — Sets the timezone used across all reporting and forecasting (e.g., Eastern Time)
Master Currency — Sets the default currency for your account (e.g., USD)
Days on Hand Minimum — The minimum number of days of inventory you want on hand at any time (e.g., 60 days)
Days on Hand Maximum — The maximum days of inventory before stock is flagged as overstock (e.g., 150 days)
Days on Hand settings directly influence Mo's recommendations and at-risk flagging. Make sure these values reflect your actual business targets — not just the defaults.
Billing Tab
The Billing tab is where you monitor your Mo AI usage and manage your subscription and payment details.
What Are Mo Credits?
Mo Credits represent your monthly usage allowance for Mo. The Mo Credits section displays a chart showing your monthly Mo usage broken down by day, so you can track how actively Mo is being used across your account.
How Does the Allow Overages Toggle Work?
Allow Overages — On
Mo continues past your monthly credit limit; additional usage is billed to your account
Allow Overages — Off
Mo stops responding once your monthly credit limit is reached
The Allow Overages toggle is off by default. Enable it if you want uninterrupted Mo access during high-usage months — just note that additional usage will be charged to your account.
How Do I Manage My Subscription and Payment?
The Manage Billing section gives you direct access to your subscription and payment details:
View Invoices
Download and view your past invoices
Update Payment Method
Add or replace the payment method on your account
Manage Subscription
Upgrade, downgrade, or cancel your plan
Users Tab
The Users tab is where you manage your personal profile and your team's access to Moselle.
How Do I Update My User Profile?
Update your personal contact information in the User Profile section:
First Name / Last Name
Email
Phone
How Do I Add or Manage Team Members?
The Team Members section shows everyone who has access to your Moselle account.
Channels, Integrations, Warehouses & Beta
These tabs connect your external tools and data sources to Moselle. Full setup guides for each are available in the Moselle documentation:
Setting Up ChannelsSetup Integrations📦InventoryFrequently Asked Questions
How do I change my company's timezone or currency?
Go to **Settings → Company → Company Settings** and update the **Master Timezone** or **Master Currency** fields. Changes apply across all reporting and forecasting in your account.
What happens if I run out of Mo Credits?
If the **Allow Overages** toggle is off, Mo will stop responding for the rest of the billing month once your credit limit is reached. Enable Allow Overages to keep Mo active — additional usage will be billed to your account.
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