Step 2: Set Up Channels

Quick Answer: Go to Settings → Channels, click + Create Channel, enter a name and optional data source, then configure each channel's fulfillment location, forecast resolution, and payment terms in the Existing Channels table.

Channels connect your sales stores (Shopify, Amazon, etc.) to your warehouses. Moselle uses this link to track where inventory is being drawn from and to surface at-risk items accurately.

Time required: 5–10 minutes

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Create a Channel

1. Click on your avatar at the top right corner of your dashboard page

2. From your settings click on the Channels tab

3. Click the + Create channel button in the top right corner

4. Enter a Channel Name and click Create

Your new channel will appear in the Existing channels table. From here you can configure each channel inline:

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Configure Your Channels

• Data sources — Click + Attach on the channel row. A modal will appear — select your integration from the Pick a data source dropdown and click Attach to link it. This connects your integration's sales data directly into the channel.

• Fulfilment location — Select a warehouse from the dropdown. This tells Moselle which warehouse to pull stock from when calculating demand and your replenishment plan.

• Forecast — Choose Daily or Monthly depending on your channel type (Daily for DTC, Monthly for wholesale/B2B).

• Payment terms — Set how many days after an invoice your customer is expected to pay (e.g., Net 30).

• Payout lag — Enter the number of days between when a sale occurs and when funds land in your account.

If your channels require to be split by different sales and locations, please reach out to [e-mail] for this to be customized for you.

https://github.com/Moselle-io/moselle-docs/blob/master/getting-started/onboarding/setting-up-channels/README.md

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Don't Have Historical Sales Data Yet?

That's fine — channels don't need historical data to work. If your integration is still syncing or you're starting fresh:

• Set up the channel now with the correct store link

• In Step 4, Mo can build your forecast directly from your existing sales spreadsheets instead of relying on synced history

Mo can work from the spreadsheets you already have. You don't need to wait for a full data sync to start planning.