# Amazon FBA

### Overview

The Amazon FBA integration allows you to sync sales history and current FBA inventory levels directly into Moselle. This enables accurate demand forecasting and inventory planning for your Amazon marketplaces.

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### Supported Marketplaces

Moselle supports the following Amazon marketplaces:

* **North America:** United States, Canada, Mexico
* **Europe:** United Kingdom, Germany, France, Spain, Italy
* **Asia-Pacific:** Japan, Australia

### Enabling All Marketplaces

By default, Moselle may only sync data from your primary marketplace (typically the US). If you sell across multiple regions (e.g., North America and Europe) or multiple countries within a region using the same Seller Central account, you can enable syncing for all supported marketplaces.

{% hint style="info" %}
**How to Enable:** To sync data from all your active marketplaces, please contact **Customer Experience (CX)** via email at <support@moselle.io>. This is a backend setting that must be enabled by our team.
{% endhint %}

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### Connect Amazon

1. Log in to Moselle and click your avatar in the top right corner
2. Select **Settings** from the dropdown menu
3. Click the **Integrations** tab
4. Select **Amazon** and click **Connect**
5. Select your **Marketplace** region
6. You will be redirected to Amazon Seller Central to authorize Moselle
7. Click **Confirm** to grant access

Once connected, your sales and FBA inventory data will begin importing automatically.

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### Data Sync Details

**Sync Frequency** — Amazon data syncs daily overnight (EST).

**FBA Inventory** — Moselle imports "Fulfillable" inventory quantities from Amazon FBA. Unfulfillable or reserved inventory is not currently included in the available stock count.

**Sales History** — Moselle imports historical order data to build your demand forecast. Returns and cancellations are processed during the nightly sync.

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### Troubleshooting

| Issue                      | Solution                                                                                                                           |
| -------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| **Marketplace not listed** | Ensure you are selling in one of the [supported marketplaces](#supported-marketplaces). Contact support if your region is missing. |
| **Authentication failed**  | Verify you are logged into the correct Amazon Seller Central account that matches the selected marketplace.                        |
| **Data not appearing**     | Initial sync can take up to 24 hours. Check back the following day.                                                                |


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