Fishbowl

Quick Answer: The Fishbowl integration syncs your parts, inventory, sales orders, and purchase orders to Moselle automatically. Setup is assisted — our team configures the connection together with your Fishbowl admin.

What is the Fishbowl Integration?

The Fishbowl integration connects your Fishbowl Advanced server to Moselle's planning engine so your forecasts and replenishment plans are based on real, current inventory.

Key Benefits:

• Automated Sync: Regular updates of parts, inventory, sales orders, and purchase orders.

• Unified Planning: See your Fishbowl data alongside every other channel in one dashboard.

• Accurate Forecasting: Use historical Fishbowl sales data to predict future demand.

Prerequisites

Time Required: 15-30 minutes to gather information, plus coordination with your IT/admin team Difficulty: Moderate

Because Fishbowl is typically self-hosted, setup takes a bit more coordination than a cloud-only platform. Before you begin, gather the following:

1. Your Fishbowl server details

• The address (URL or hostname) of your Fishbowl server, and whether it runs on your own network or through Fishbowl Hosted Services

• The API port number (defaults to 2456; found in Fishbowl Server Administration → server settings) — note this is different from the port the Fishbowl client itself uses

• Confirmation that the server is set up with HTTPS/SSL. If it isn't yet, this needs to be enabled before going live, since login credentials travel over this connection

2. A dedicated Fishbowl user for Moselle

• A new Fishbowl user created just for this integration (e.g. moselle-api), rather than a shared personal login

• Read access on that user to the modules being synced: parts/products, inventory, sales orders, and purchase orders

• Multi-factor authentication (MFA) disabled on this user — automated integrations can't enter MFA codes

Share credentials securely

Please don't email the password directly. We'll send a secure link for you to share the username and password.

3. Network access (on-premise servers only)

• If your Fishbowl server runs on your own network, your IT team will need to make the API port reachable from the internet (typically a port-forward or firewall rule). We can provide our IP addresses so access can be restricted to just Moselle.

• If you're on Fishbowl Hosted Services, you can skip this step — just confirm your public hostname.

4. Your Fishbowl version

• Confirmation that you're on Fishbowl Advanced

• Your server version number (shown in the Fishbowl client under Help → About)

How to Connect

Currently, the setup process is handled by our team to ensure the connection is configured correctly.

1

Gather Your Details

Collect your server address, API port, SSL status, dedicated user credentials, network access details, and version number from the checklists above.

2

Contact Support

Email [e-mail] with your server and user details (sharing the password via our secure link, not email) to request the Fishbowl integration.

3

Approve Moselle in Fishbowl

We'll coordinate a time to first connect. The first time Moselle logs in, Fishbowl will prompt an admin on your side to approve the "Moselle" integrated app inside the Fishbowl client — this takes about a minute, so please have someone with admin access available.

4

Verification

Once configured, our team will confirm that data is flowing correctly. You should see your parts and inventory populate in Moselle shortly after.

Data Synchronization Details

Sync Schedule

Moselle performs a regular sync of your connected modules to keep stock levels and order statuses current.

What Syncs

• Parts/Products: Your Fishbowl product catalog

• Inventory: Stock on hand across your Fishbowl locations

• Sales Orders: Historical and open sales order data

• Purchase Orders: Open and confirmed purchase orders, including expected receipt dates

Troubleshooting & FAQ

Problem / Question	Solution / Answer
Connection request is rejected	Confirm the API port (default 2456) is open and reachable, and that HTTPS/SSL is enabled on the server.
Moselle can't log in after approval	Make sure an admin approved the "Moselle" integrated app inside the Fishbowl client when prompted.
Data isn't syncing	Verify the dedicated Moselle user still has read access to parts/products, inventory, sales orders, and purchase orders, and that MFA remains disabled on that user.
We moved to Fishbowl Hosted Services	Contact [e-mail] with your new public hostname so we can update the connection.
Can I use my personal Fishbowl login instead?	We recommend a dedicated moselle-api-style user so access can be scoped and rotated independently of any one person's account.