> For the complete documentation index, see [llms.txt](https://learn.moselle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.moselle.io/mo/key-capabilities/schedule-work-with-mo.md).

# Schedule Work with Mo

{% hint style="info" %}
**Quick Answer:** Open the **⋮** menu on the Mo chat page and select **Scheduled work**, or click the schedule icon on any message you've sent Mo. Give it a name, write (or reuse) the prompt, choose how often it repeats, and save. Mo runs it on that schedule and emails you the result — takes under a minute to set up.
{% endhint %}

## What Is Scheduled Work in Mo?

**Scheduled work is** a way to have Mo run one of your prompts automatically on a repeating cadence, instead of asking it fresh every time. Mo emails you the answer when it finishes, along with any files it produced — a workbook, a chart, an export — as download links.

It's built for the questions you'd otherwise have to remember to ask: a Monday morning stockout check, a weekly sell-through summary, a recurring reconciliation. Set it up once, and Mo keeps answering it on its own.

### Key Benefits

* **No login required** — the answer lands in your inbox on schedule
* **Reuses your own prompts** — write once, exactly as you'd ask Mo directly
* **Files included** — any workbook, chart, or export Mo generates is attached as a download link
* **Runs on your terms** — pause a schedule any time without losing its setup, or trigger it on demand

## Prerequisites

**Time Required:** Under 1 minute\
**Difficulty:** Beginner

Before you begin, make sure you have:

* [ ] Access to the Mo chat page in your Moselle account
* [ ] A specific, well-scoped question or task in mind for Mo to repeat

## How to Schedule a Prompt

{% stepper %}
{% step %}

### Open the Schedule dialog

From the Mo chat page, open the **⋮** menu in the chat header and select **Scheduled work**, then **Schedule this work**. You can also click the schedule icon on any message you've already sent Mo — this opens the same dialog with that message's text pre-filled as the prompt.
{% endstep %}

{% step %}

### Name it and write the prompt

Fill in:

* **Name** — a short label so you can recognize it later, e.g. `Monday stockout check`
* **What should Mo do?** — the prompt Mo will run each time, e.g. `Summarise which SKUs are at risk of stocking out in the next 30 days`
* An optional starting document, if the prompt needs a file to work from
  {% endstep %}

{% step %}

### Set the cadence

Choose how often it repeats under **Repeats**:

* **Every day**
* **Weekdays**
* **Weekly** — pick the day of the week under **On**

Then set the time of day under **At**. Runs use your company's master timezone (set in **Settings → Company**).
{% endstep %}

{% step %}

### Save

Click **Schedule**. You'll see a confirmation that Mo will run it and email you the result, and it appears in your **Scheduled work** list.

{% hint style="success" %}
Success! Mo will run the prompt on the cadence you set and email the result to you automatically — no need to open Moselle.
{% endhint %}
{% endstep %}
{% endstepper %}

## Managing Your Scheduled Work

Open **Scheduled work** from the same **⋮** menu to see everything you've set up. Each entry shows its name, cadence, and when it last ran, plus:

* **Run now** — trigger an immediate run without waiting for the next scheduled time
* **Pause / Resume** — pause a schedule to stop it running without deleting its setup, and resume it later
* Expand an entry to see its **recent runs** — up to the last three, each with a status, timestamp, and (once it's finished) a link to continue that conversation in Mo

{% hint style="warning" %}
There's currently no way to edit a schedule's name, prompt, or cadence, or to delete it outright — pausing is the way to stop a schedule you no longer need.
{% endhint %}

## Frequently Asked Questions

### How many prompts can I schedule?

**Answer:** Up to **5 scheduled items** per user. If you're at the limit and need another, pause or free up one of your existing schedules first.

### What does the email look like?

**Answer:** Mo writes the subject and summary based on what that specific run actually found, rather than reusing a fixed template. Any files Mo generates — workbooks, charts, exports — are included as download links.

### Do the download links expire?

**Answer:** Yes. Links to files from a scheduled run are available for **7 days** after the run completes. Continue the conversation in Mo directly if you need the underlying data after that.

### Can I schedule a prompt for someone else on my team?

**Answer:** No — a scheduled prompt runs and emails the person who created it. Each teammate sets up their own scheduled work from their own Mo chat.

## Troubleshooting Common Issues

| Problem                              | Solution                                                                                                                   | Time to Fix |
| ------------------------------------ | -------------------------------------------------------------------------------------------------------------------------- | ----------- |
| I can't add another scheduled prompt | You've reached the 5-per-user limit. Pause or free up an existing schedule.                                                | 1 minute    |
| A run shows as **Failed**            | Expand the entry to see the error, then try **Run now** to retry, or adjust the prompt if it depends on data that changed. | 2 minutes   |
| I didn't get the email               | Check your spam folder, and confirm the schedule isn't **Paused** in the Scheduled work list.                              | 2 minutes   |
| The download link doesn't work       | Links expire 7 days after the run. Use **Run now** to generate a fresh one.                                                | 1 minute    |

## Related Guides

{% content-ref url="/pages/DAsnRIRTbbjM6bgR0RLM" %}
[Save Your Favourite Prompts](/mo/tips/save-favourite-prompts.md)
{% endcontent-ref %}

{% content-ref url="/pages/tgPhlFajuquRi8gzbmuH" %}
[Weekly Account Briefing](/mo/key-capabilities/weekly-account-briefing.md)
{% endcontent-ref %}

{% content-ref url="/pages/bhnbOdyzHJU16Tc1oHKc" %}
[Upload Your Files to Mo](/mo/tips/upload-your-files-to-mo.md)
{% endcontent-ref %}