Triage Catalog Issues

Identify and fix catalog data issues in Moselle. Learn the difference between blocking and non-blocking issues, and why resolving them improves forecast accuracy.

The Catalog Issues page helps you identify missing data that affects forecasting and planning. Issues are categorized as blocking or non-blocking based on their impact on Moselle's ML forecasting models.

Why Catalog Data Quality Matters

Moselle's AI forecasting models rely on complete, accurate catalog data to generate predictions. Missing fields can:

• Prevent forecasts from being generated (blocking issues)

• Reduce forecast accuracy (non-blocking issues)

• Limit filtering and reporting capabilities

Rebuild forecasts after fixing issues. If you have active forecasts or production plans, regenerate them after resolving catalog issues to incorporate the updated data.

Access Catalog Issues

1. Go to Catalog from the dashboard

2. Select the Issues tab

3. Toggle between Blocking and Non-Blocking views

Blocking Issues

Blocking issues prevent forecasts from being generated for affected items. These must be resolved before Moselle can create predictions.

Issue	Description	Why It Blocks Forecasting
Missing Unit Price	No selling price set	Top-down forecasts convert revenue to units using price. Without a price, revenue cannot be translated into unit projections.
Missing Sales Listing	No channel listings linked	Bottom-up forecasts analyze historical sales data. Without linked listings, there's no sales history to learn from.
Missing Comparables	No comparable products set (for new SKUs)	New products have no sales history. Moselle uses comparable products to bootstrap forecasts for items launched within the last 2 months.

Missing Unit Price

Impact on forecasting:

Top-down forecasting models (like Bombay) convert revenue targets into unit projections using Average Selling Price (ASP). Items without a unit price cannot be included in revenue-to-unit calculations.

You cannot create a top-down forecast until all unit prices are set in your product catalog.

How to fix:

1. Click on the item in the Missing Unit Price table

2. Enter the unit price on the item details page

3. Price saves automatically

Missing Sales Listing

Impact on forecasting:

Bottom-up forecasting models (like Rome, Athens, Venice, Hong Kong, London) analyze historical sales patterns at the SKU level. Items without linked channel listings have no sales data for the models to learn from.

How to fix:

1. Click on the item in the Missing Sales Listing table

2. Go to External Listings on the item details page

3. Click Link Listings and connect listings from your sales channels

See Link a Store Listing for detailed instructions.

Missing Comparables

Impact on forecasting:

New products (launched within the last 2 months) have insufficient sales history for ML models to generate accurate predictions. Moselle uses comparable products as proxies to forecast demand for new items.

Comparable required for new SKUs. Set a comparable so forecasts can be generated for recently launched items.

How to fix:

1. Click on the item in the Missing Comparables table

2. Go to Adjust Forecast tab on the item details page

3. Under Product Comparables, search for similar SKUs

4. Select one or more comparable products

See Product Comparables for detailed instructions.

Non-Blocking Issues

Non-blocking issues reduce forecast quality or limit functionality but don't prevent forecasts from being generated.

Issue	Description	Impact
Missing Unit Cost	No cost per unit set	Cannot calculate margins, COGS, or production costs
Missing Product Line/Type	No product line or product type assigned	Limits filtering, grouping, and reporting capabilities
Missing Supplier	No supplier linked	Cannot generate purchase orders or compare supplier pricing

Missing Unit Cost

Impact:

• Margin analysis unavailable

• Cost of goods sold (COGS) cannot be calculated

• Production planning cost estimates incomplete

How to fix:

1. Click on the item in the Missing Unit Cost table

2. Enter the unit cost on the item details page

Missing Product Line/Type

Impact:

• Cannot filter by product line or type in forecasting views

• Limited grouping options in reports

• AI SKU grading may be less accurate

How to fix:

1. Click on the item

2. Add Product Line and Product Type as custom attributes, or

3. Update these fields directly on the item details page

Missing Supplier

Impact:

• Cannot generate purchase orders for this item

• Supplier price comparison unavailable

• Replenishment recommendations incomplete

How to fix:

1. Click on the item

2. Go to the Suppliers tab on the item details page

3. Click + Add Supplier Price and link a supplier

See Suppliers for detailed instructions.

Best Practices

Prioritize Blocking Issues First

Focus on blocking issues before non-blocking ones. Items with blocking issues are excluded from forecasts entirely.

Fix Issues Before Generating Forecasts

Resolve catalog issues before creating new forecasts or production plans. Fixing issues after forecast generation requires regenerating the forecast.

Regular Catalog Audits

Check the Issues page regularly, especially:

• After importing new items

• Before major planning cycles

• When onboarding new sales channels

Bulk Updates via CSV

For many items with the same issue, use CSV import to update in bulk:

1. Export your catalog

2. Fill in missing fields

3. Re-import with Overwrite enabled

See Import Items via CSV for instructions.