External Warehouses
Understanding how External Warehouses (3PLs) work in Moselle and how to set them up.
What is an External Warehouse?
An External Warehouse in Moselle represents a third-party logistics (3PL) provider or an integrated inventory source that is not Shopify or Amazon FBA. Moselle connects directly to these services to pull inventory levels automatically.
Supported Integrations include:
WMS/3PLs: ShipBob, ShipStation, Extensiv (3PL Central), SkuVault, Fulfil
ERPs: Cin7 Omni, NetSuite, Quickbooks (Online & Desktop)
Marketplaces: Walmart Fulfillment Services
Setting Up an External Warehouse
Unlike manual warehouses, you cannot simply "create" a fully integrated external warehouse from the UI alone. It requires establishing an API connection.
To set up a new External Warehouse:
Connect the Integration: Go to Settings > Integrations and connect your provider.
Map Locations: Once connected, Moselle will import locations found in the external system.
Contact Support: If your warehouse does not appear automatically or if you need to connect a provider not listed in the self-service integrations, please Contact Moselle Support. We often need to configure specific location IDs or enable webhooks on the backend to ensure data flows correctly.
Sync Behavior
Read-Only: Inventory levels in external warehouses are read-only within Moselle. You cannot manually edit the stock quantities because they would be overwritten by the next sync.
Frequency: Most external integrations sync daily.
Permissions: Ensure the API user or token provided to Moselle has
Read Inventorypermissions in your 3PL system.
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