Learn how to manage your inventory in Moselle, including manual uploads, understanding data persistence, and best practices for accuracy.
Keeping your inventory accurate in Moselle is crucial for reliable forecasting and production planning. How you update inventory depends on your warehouse type.
For warehouses connected via integrations (e.g., Shopify, Amazon), inventory updates automatically every day. No manual action is required unless a sync fails.
For manual warehouses, you must upload inventory snapshots regularly.
To upload an inventory snapshot:
Navigate to the Inventory page.
Select the manual warehouse you want to update.
Click Update Warehouse > Upload Inventory Snapshot.
Download the CSV Template.
Fill in your data. Required columns: sku, available.
Upload the file.
Important: Ensure your CSV sku values match the SKUs in Moselle exactly (case-sensitive). Mismatched SKUs will be ignored.
Moselle uses a "Carry Forward" system to ensure your planning never breaks due to missing data.
How it works: If an inventory update (sync or manual upload) does not happen for a specific day, Moselle automatically uses the last known available quantity for that item at that location.
Example: If you upload a snapshot on Monday showing 100 units, and don't upload again until Friday, Moselle assumes you have 100 units (minus any forecasted sales if applicable) for Tuesday, Wednesday, and Thursday.
"Data Drift" occurs when Moselle's inventory numbers diverge from your physical stock reality over time.
Best Practices to avoid Drift:
Regular Uploads: For manual warehouses, upload a new snapshot at least weekly, or whenever a significant stock movement (receiving a shipment, large wholesale order) occurs.
Check Sync Status: For synced warehouses, periodically verify that the "Last Updated" date is current. If a sync is stuck, try re-authenticating the integration or contacting support.
Audit "Carry Forward" Data: If you see flat inventory lines in your reports, it often means data is being carried forward. Verify if this is accurate or if a new upload is needed.
SKU not found
The SKU in your CSV doesn't match any item in Moselle.
Check for typos, extra spaces, or case sensitivity in your CSV.
Invalid file format
Uploading an Excel (.xlsx) file instead of CSV.
Save your file as CSV (Comma delimited) before uploading.
Zero stock
Uploading a file with blank "Available" columns.
Ensure every row has a number (use 0 for out of stock).
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