OrderDesk

Connect OrderDesk to Moselle to sync sales and order data for each of your stores.

Overview

The OrderDesk integration allows Moselle to import sales and order data from your various OrderDesk stores, centralizing your multi-channel information for better planning.

---

Connect OrderDesk

The OrderDesk integration is currently configured with the help of the Moselle Customer Success team. To connect your stores, follow these steps:

1

Gather OrderDesk Credentials

For each store you wish to connect in OrderDesk, you will need:

• Store ID

• API Key

You can find these details within your OrderDesk store settings.

2

Create Channels in Moselle

Before the data can be synced, you must create a corresponding channel in Moselle for each OrderDesk store.

1. Navigate to Settings → Channels.

2. Create a new channel for each unique OrderDesk store.

3. Note the name of the channel you've created for each store.

For more details, see Setting Up Channels.

3

Contact Customer Success

Send your Store IDs, API Keys, and the names of the corresponding Moselle Channels to your Moselle Customer Success representative or email [email protected].

Our team will finalize the connection and ensure your data begins syncing correctly.

---

Data Sync

Sync Frequency — Once configured, OrderDesk data syncs daily to ensure your plans are always up to date.

---

Troubleshooting

If you notice data discrepancies or if a specific store stops syncing, please reach out to your Customer Success representative for assistance.